Customer Journey Track

  • New
  • Traineeship
  • ING
  • 2 years
  • Brussels
  • Work on innovative projects at ING
  • Go agile in squads and tribes
  • Impact millions of ING’s customers
  • Improve your leadership skills with > 20 days of training
  • Your own Talent Development Manager 
  • Start as of now. Only 10 spots available

Dare to change. Discover yourself and the agile world of ING.

Questioning the status quo and setting off in a completely new direction. That’s exactly what ING intends to do. And that’s where you come in. We are looking for young talent to build a different bank. A bank that wants to grow and compete with the big technology companies. All this to give the end customer a better experience. Are you on-board?

A journey to your best self

A traineeship with ORMIT is a unique chance to discover what you’re really good at while developing your leadership potential. Become the best version of yourself. Supported by a whole team of on-the-job coaches, mentors, trainers and talent development managers. The best basis for every career.

Create impact

ING customers deserve the best possible experience, all the way. And you can be part of this. Not only by tackling processes, but by making the whole customer journey clearer, simpler and better. This way you’ll give a new face to one of the leading players in the financial world.

In an agile environment

Curious and enterprising? Great! You’ll find yourself in an environment with self-managed teams. Made up of people with different areas of expertise. Working together in squads where they determine together their goals and how to achieve them. Where ideas and actions are more important than function levels.

Give the customer the best possible experience


We don’t waste any time


Projects with impact


Agile: A special kind of journey


What after 24 months?


Nicolas Gabre on being a Customer Journey Expert at ING

agile ing.PNG

Get to know the agile world of ING

Impact. Immediate.

You get to know the end customer through and through and along the way you discover what ING can offer you. An international player with the courage to make drastic changes in the banking world. That trusts you with the challenge to help work towards this goal. And with intensive training and coaching, ORMIT helps you to use your strengths and develop your full potential. The best basis for your career at ING.

Read the story of Huib, Customer Journey Expert at ING Arrow

Do you have what it takes

Apply now! Arrow

What we need from you!

  • You have a master's degree.
  • You have just graduated or have max 3 years of experience.
  • In addition to Dutch or French, you are fluent in English.
  • You know what the customers need. And if you’re not certain, you make sure you find out.
  • You want to redefine and improve the customer experience.
  • Above all, you’re full of enthusiasm, daring, drive and passion.
  • You like to take the bull by the horns and don’t wait for the go-ahead.

What you get from us!

  • Send us your cv to showcase your finance and leadership potential.
  • Answer some questions by video and complete some tests.
  • The real thing. We invite you for a Selection Day where you can show us what you've got.
  • Just a short contract review and… Off you go! Safe travels.
Apply now! Arrow

Looking for a career in banking?

Then check in now. We only have 10 spots available. We’ll take you on an exciting journey along challenging projects and intensive personal development. Your mission? Create impact. Whatever you do.

Apply now! Arrow