ORMIT'ers to accelerate change at BNP Paribas Fortis

BNP Paribas Fortis started a digital revolution. The bank wants to expand its (digital) services, set-up new business models, optimise its processes but also change its culture and way of working to be able to respond faster to changes. Their biggest challenge? Finding the right people to steer this revolution. That's were ORMIT came in. They asked us to set-up a traineeship to find and develop thirty highly talented young professionals who will become the bank's future leaders.

The challenge

How does a bank successfully transform itself in the age of digital disruption? Customers are moving online and expect their banks to offer them the same seamless online experience to which they have become accustomed in other areas of their life.

As one of the largest banks of the country, BNP Paribas Fortis is well prepared to make this digital transition and to adapt its business model to deploy a new, future-proof eco-system.

In order to accelerate the pace of change and seize the opportunities of the digital revolution, BNP Paribas Fortis faced the challenge of finding new digital talent with the right skills and mind-set. High potentials who could become the future game-changing leaders of the organisation.

The design of the Digital Leaders Program

First, ORMIT organized a workshop with the main stakeholders of the bank to discuss and agree on the set-up, scope and content of the traineeship. At the end of the workshop, ORMIT had the basis to start its recruiting & selection process. The goal is that the trainees meet the outflow profile at the end of the traineeship and can grow into a leading position in the bank’s digital transformation. Based on the outflow profile, ORMIT and BNP Paribas Fortis defined the inflow profile and the development program.

In total, ORMIT will select and develop 30 young digital talents, with zero to three-year experience.

‘I am very convinced about the added value of ORMIT for the recruitment, selection and development of our digital leaders for the future. We consider them as a strategic partner!

By Marc Van Hove

HR Director Senior Management & Talent pools @BNP Paribas Fortis

On track towards digital leadership

The Digital Leaders Program is an 18-month program during which the trainees work on challenging digital assignments at BNP Paribas Fortis. As a result, they become familiar with a variety of aspects in banking. This will help them to make an informed career choice at the end of the program.

On top of this day-to-day work, ORMIT consultants give them intensive training aimed at self-reflection and development, thanks to high-quality feedback and guidance.

Business coaching
Career guidance
Extensive training program
Co-learning sessions

During their assignments, program managers of both BNP Paribas Fortis and ORMIT guide and follow the trainees and keep an eye on the results and ROI through a pre-defined set of KPIs. This combination of in-house and external coaching is a well-proven method that ORMIT also applies for other customers.

The result

The traineeship is a genuine greenhouse for top talent at BNP Paribas Fortis. In September 2018, we are already speaking of 4 waves - in total 67 trainees have been selected to be part of the "Digital Leaders Program"! 34 out of 43 trainees have signed a contract and another 24 are finalising their traineeship. Thanks to their experience in different projects and the intensive support offered by ORMIT, they can now choose a job that really suits their skills and their interests.

BNP is already considering a fifth wave of 10 or 12 trainees. The KPI dashboard shows very promising results: the trainees not only meet expectations, but often exceed them. And equally important is the satisfaction of the trainees themselves: the latest satisfaction survey indicates an average of 8/10. Their enthusiasm and lean-and-mean agile way of working is also a source of inspiration for others and creates a positive impact on the overall way of working.